Enforcer Labs Private Limited
Effective Date: May 1, 2026
Last Updated: May 17, 2026
Applies To: Enforcer Marketing | Enforcer Dashboard
1. Exclusion of Consequential Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ENFORCER LABS PRIVATE LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES ("ENFORCER LABS PARTIES") BE LIABLE FOR ANY:
(a) Indirect damages;
(b) Incidental damages;
(c) Special damages;
(d) Consequential damages;
(e) Punitive or exemplary damages;
(f) Loss of profits, revenue, business, goodwill, or anticipated savings;
(g) Loss of data, including Customer Data;
(h) Cost of procurement of substitute goods or services;
(i) Business interruption or downtime;
(j) Loss arising from infrastructure changes, modifications, or remediation actions;
HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ENFORCER LABS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
2. Aggregate Liability Cap
2.1 Enforcer Dashboard
ENFORCER LABS' TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE ENFORCER DASHBOARD, THESE TERMS, OR ANY ORDER FORM SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO ENFORCER LABS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
2.2 Enforcer Marketing
ENFORCER LABS' TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO ENFORCER MARKETING SHALL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).
Enforcer Marketing is provided free of charge; the nominal liability cap reflects the absence of commercial consideration.
3. Product-Specific Liability Exclusions
3.1 Enforcer Dashboard — Automation and Remediation
Without limiting the foregoing, Enforcer Labs shall have no liability for:
(a) Automated remediation actions — any damage, data loss, service disruption, or infrastructure failure resulting from automated remediation, drift correction, or configuration modification actions executed by the Software;
(b) Compliance outcomes — any failure to achieve, maintain, or demonstrate compliance with any law, regulation, standard, or framework;
(c) Audit failures — any adverse audit findings, penalties, fines, or enforcement actions related to Customer's compliance posture;
(d) AI-generated outputs — any loss or damage arising from reliance on AI-generated analysis, reports, recommendations, or content;
(e) Infrastructure failures — any damage arising from failures in Customer's infrastructure, including hardware failures, network outages, cloud provider incidents, or misconfigurations;
(f) Third-party integration failures — any damage arising from errors, changes, outages, or incompatibilities in third-party cloud providers, APIs, or services integrated with the Software;
(g) Cloud misconfiguration — any damage resulting from Customer's cloud infrastructure misconfigurations, whether or not related to the Software's operations;
(h) Data loss within Customer Environment — any loss or corruption of data within Customer's infrastructure, including data processed by the Software;
(i) Customer modifications — any damage arising from Customer's modification, customization, or misconfiguration of the Software beyond documented parameters.
3.2 Enforcer Marketing
Without limiting the foregoing, Enforcer Labs shall have no liability for:
(a) Inaccuracies in website content;
(b) Third-party content or links;
(c) Website unavailability or performance issues;
(d) Actions taken based on information presented on the website.
4. Exceptions to Limitation
The limitations in this document shall NOT apply to:
(a) either party's indemnification obligations under the Indemnification Clauses (19_indemnification.md);
(b) Customer's breach of license restrictions (Section 3 of the EULA);
(c) Customer's breach of confidentiality obligations;
(d) either party's liability for fraud, willful misconduct, or gross negligence;
(e) liability that cannot be limited or excluded under applicable mandatory law.
5. Essential Basis of the Agreement
The parties acknowledge that:
(a) The limitations and exclusions in this document are an essential basis of the agreement between the parties;
(b) The fees charged by Enforcer Labs reflect the allocation of risk set forth in these limitations;
(c) The Services would not be provided without these limitations;
(d) These limitations apply regardless of whether the limited remedies fail of their essential purpose.
6. Jurisdictional Considerations
6.1 Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the liability of Enforcer Labs shall be limited to the maximum extent permitted by applicable law.
6.2 Nothing in this document limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
7. Contact
Enforcer Labs Private Limited
Email: legal@enforcer-cca.com
This document is subject to attorney review. Particular attention should be paid to enforceability of liability caps and damage exclusions in India, the United States, the European Union, Canada, and APAC jurisdictions.